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How do I return an item?

Returns Terms and Conditions
  • A refund for the price paid, less any original and/or return shipping fees, will be issued to the payment method used at time of order.
  • All returns must include original invoice, packaging and be shipped in an appropriate shipping box. The original shipping box may be used, however DO NOT use the manufacturer's product box as the shipping box.
  • Return shipments which do not meet all above criteria will be refused and returned to sender.
Packaging Return Instructions



Step 1:
Wrap item in the original
 protective packaginng.
Step 2:
Place item in the original manufacturer box/bag.
Step 3:
Place all manual/parts
 in manufacturer box/bag.
     
Step 4:
Place manufacturer box/bag
 inside an appropriate shipping box.
The original shipping box may be used.
Step 5:
Include the original invoice.
Step 6:
Send it to:
Air Rider
5722 Main Street
Ooltewah, TN 37363